Refund And Returns Policy
Return Period: Returns are accepted within 15 days of purchase. After 15 days, we cannot offer refunds or exchanges.
Eligibility: To return an item, it must be unused, in its original condition and packaging, and include a receipt or proof of purchase. We only accept returns for items that are our fault, or that do not match the design on the website.
Return Address: Do not return items to the manufacturer. Please send returns to:
N3455 WI-73, Glen Flora, WI 54526, USA
Partial Refunds: May apply for items that are:
- Not in original condition, damaged, or missing parts.
Refund Process: Once your return is inspected, you’ll be notified via email regarding approval. If approved, your refund will be processed to your original payment method.
Late/Missing Refunds: If you haven’t received your refund:
- Check your bank or credit card account.
- Contact your bank or credit card company for processing delays.
- If still unresolved, email us at [email protected].
Sale Items: Only regular-priced items are eligible for refunds. Sale items are non-refundable.
Exchanges: We only replace damaged items. To exchange, email [email protected].
Gifts: If the item was marked as a gift, you’ll receive a gift credit. If not, the refund will go to the gift giver.
Shipping: Return shipping is at your cost and non-refundable. If your item is over $75, we recommend using a trackable service. The cost of return shipping will be deducted from your refund.